Sunrise customers help customers community


The Sunrise community, which evolved from the former UPC community, enables customer-to-customer support and makes an important contribution to customer support.

The Project

Community consulting

Consulting on strategic direction, business case, operating model and superuser management.

Development of a new Flarum community

Conceived and launched a new Flarum-based community in line with the current branding.

Migration from Khoros

The Khoros community content was migrated without a costly DB dump.

Custom community features & integrations

We were allowed to implement a custom design as well as individual customizations. In addition, we were one of the first Flarum communities to develop the community fully multilingual.

Highilights & Features


Migrated over 30k users and 120k posts from a vibrant Khoros community to Flarum.

Custom features & integrations

Our contribution to full multilingualism was an important element in the first major release of the Flarum community framework, in close collaboration with the core developers.

More engagement and satisfied superusers

With the new community, engagement increased - especially among superusers - and the number of contributions increased significantly. The superusers, who were involved early in the process, give very positive feedback to the community.

Better performance

Overall, the community is performing better, especially in terms of load times.